For specific inquiries about winter maintenance activities, please contact Access Richmond Hill at 905-771-8800 or by email to [email protected]. During winter events when the snow windrow service is activated, Access Richmond Hill will extend phone service to 8 p.m. during weekdays and from 9 a.m. to 3 p.m. on weekends.
Please Note: Beginning November 7, a Winter Maintenance Update button is on the Richmondhill.ca homepage. This takes you directly to the Snow Removal News and Notices page which contains information about winter maintenance operations, snow windrow clearing operations and parking regulations. This page is updated regularly in the event of a winter storm. To receive updates on Winter Maintenance Activities automatically, click the “Receive email updates” link at the bottom of the webpage.
This page also includes a link to the Track my Plow application, RHPlows which displays the current and recent locations of plows in Richmond Hill. Please note that the system is on a 10-minute delay.
Through the winter months, the City staff will be using a number of communication tools to share information about winter maintenance activities. This includes social media, media relations and the Richmondhill.ca website.