Richmond Hill Takes Further Action to Protect Residents and Staff – Cancels spring recreation programs and events

It is very important at this time that all citizens of Richmond Hill practice Social Distancing. This needs to be a collective effort with the benefits coming to all of us. We are facing a challenging time in our history and we will all get through this together.

Please see below the latest news release from Richmond Hill related to new actions taken by the municipality to help stop the spread of COVID19. For more information please visit

Also please visit and for further updates.

RICHMOND HILL – The City of Richmond Hill is stepping up measures to help stop the spread of COVID-19 in the community. Following the Ontario government’s announcement extending public school closures, effective immediately, the City has:

  • Cancelled all spring recreation and culture programs
  • Cancelled or postponed all performances and facility bookings at the Richmond Hill Centre for the Performing Arts up to and including April 30
  • Cancelled or postponed all City-run events through May

Those impacted by cancelled programs will be contacted directly. All user fees charged will be fully refunded.

The City is also advising residents not to use playgrounds, the skate park and other park equipment as they are not sanitized. While parks, trails and natural areas remain open, residents are reminded to follow health guidelines which are posted on signage at all local parks and encouraged to consider activities that allow physical distancing, such as walking, biking and hiking. By-law enforcement officers will be monitoring parks to reinforce these guidelines.

All City facilities remain closed to the public. Non-essential staff are equipped to work remotely from home. The City continues to deliver essential services including:

  • Fire and emergency services
  • Providing safe drinking water
  • Road maintenance
  • Waste and recycling collection

Essential services staff are modifying their work practices wherever possible and following guidance from York Region’s Medical Officer of Health to maintain a safe work environment. This includes allowing space for physical distancing, reducing the number of essential staff on shift, providing appropriate personal protective equipment and increasing cleaning of workspaces and common areas.

The Access Richmond Hill contact centre is available to respond to general inquiries by email at or by phone at 905-771-8800 during business hours (Monday to Friday, 8:30 a.m. to 4:30 p.m.). Residents can also submit an inquiry using our online portal. Customer service staff are working remotely. In-person service is not currently available.

For information and updates on City services and facilities, visit or follow us on Twitter @myRichmondHill.


“I am calling on all residents of Richmond Hill to take action to protect the collective health of our community. It is critical that we all follow the precautions set out by health officials. I know it’s difficult but it’s the right thing to do. To City staff who are continuing to work remotely and especially to those providing essential service, thank you for continuing to care for our community. Your dedication and adaptability will help see us all through this challenge.”   ~ Dave Barrow, Mayor