Changes In response to New Provincial Public Health Orders

The Ontario government has issued a stay-at-home order now in effect, which requires everyone to remain at home except for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work.

As a result, residents should be aware of the following:

  • All City facilities remain closed to the public, but residents can access many City services online or by phone.
  • Waste bins will not be available for purchase online or in person until further notice.
  • The garbage limit remains at three items per garbage collection day. Garbage tags for items over the limit can be purchased online for delivery by mail.
  • Richmond Green skate trail remains open for pre-registered skating, but hours of operation will be reduced. Beginning Thursday, January 14, the skate trail will close at 7:30 p.m. and the 8 to 8:45 p.m. and 9:15 to 10 p.m. skate times will be cancelled. Registered participants affected by the cancellations will be notified by phone.
  • Mill Pond is closed for skating until further notice. Residents are reminded that skating is prohibited at all stormwater ponds and lakes such as Lake Wilcox and Bond Lake. Violators will be fined.
  • Tennis courts and Pickleball courts are closed.

Gathering limits

Outdoor organized public gatherings and social gatherings are further restricted to a limit of five people with limited exceptions. Public health officials advise that residents should avoid social gatherings and limit close contacts to the people you live with.

Staying active during lockdown  

Parks, playgrounds, off-leash dog areas and trails remain open for walking, snowshoeing, cross-country skiing and other winter activities. City staff are working on expanding the number of parks and trails that receive winter maintenance to allow residents to get fresh air and exercise. Note that winter walking and hiking trails are slippery when snow and ice are present, so proceed with caution.

Residents are strongly encouraged to stay local and only use parks and trails in their own neighbourhood and with people from their own household. Please continue to practice physical distancing, wear a mask if distancing isn’t possible and do not congregate in groups of more than five, unless you live together.

We’ve got virtual programs and at-home resources for all ages including fitness, arts, theatre, astronomy and more, so residents can keep their mind and body active with us at home.

Registration for virtual programs is open at Visit for a list of parks, trails and at-home resources.

Shop online

Residents are encouraged to limit trips into the community by shopping online as much as possible. Support our small businesses and restaurants by shopping local online or for curbside pickup. Visit for business directories and more information.


Community Standards Officers are patrolling the City to enforce provincial COVID-19 regulations and any resident and/or business not in compliance could be fined.

Help keep our community safe

Residents are further reminded that you can help stop the spread of COVID-19 by doing the following:

  • Maintain physical distancing of at least two metres from others
  • Wear a mask or face covering indoors, as well as outdoors if you cannot physical distance
  • Wash your hands thoroughly and often
  • Stay home if you’re sick, even with mild symptoms
  • Download the COVID Alert app

Updates and information on the City’s response to COVID-19, including a complete list of what’s open and closed, is available online at